SATIS Returns
Online return form
Complete the form below. After submitting it, you will receive a return reference number and an e-mail with shipping instructions.
How to return an item?
Complete the form. You will receive a return number and an e-mail confirmation. Include the return number inside the parcel and pack the product securely.
Return address
Who pays for shipping?
For a standard withdrawal from a distance contract, the buyer generally bears the direct return shipping cost, subject to applicable law and store terms.